The KYC verification process at hi999 takes place in three steps and typically takes between 12 and 24 hours in total.
Required Documents:
- National ID Card (NID): Take clear photos of both the front and back. Make sure all four corners of the document are fully visible.
- Selfie: A selfie holding your NID — your face and the card details must both be clearly visible in the photo.
- Payment Verification: If you deposit via bKash or Nagad, you may be asked to provide a screenshot of the transaction.
To submit your documents, log in to your account and go to Profile → "Identity Verification". Once you upload your images, hi999's verification team will review them within 12–24 business hours. For urgent cases, let us know via Live Chat and your request will be prioritised. You can make deposits before completing KYC, but verification must be completed before withdrawing more than ৳5,000.
Tip
Blurry or cropped images may result in your document being rejected — take a clear photo in good lighting.
Hi999 does not charge any additional withdrawal fees. However, bKash or Nagad may apply their own transfer charges in accordance with their respective policies.
Withdrawal Limit:
- Minimum Withdrawal: ৳300 (bKash & Nagad)
- Daily Maximum: Standard members up to ৳50,000 — KYC-verified members up to ৳2,00,000
- Weekly Maximum: ৳5,00,000 for KYC-verified members
- Processing Time: KYC-verified members using bKash or Nagad typically receive funds within 1–4 hours; bank transfers take 1–3 business days.
To withdraw bonus funds, you must meet the specified wagering requirements — these are listed individually in each bonus's terms. Once you submit a withdrawal request, you can track its status on the "Payment" page.
Hi999 supports the most popular payment methods in Bangladesh. Deposits are credited to your account instantly — no waiting around.
- bKash: Deposits are accepted from both personal and merchant numbers. Minimum ৳200.
- Nagad: Direct transfer from your Nagad wallet. Minimum ৳200.
- Rocket (Dutch-Bangla Mobile Banking): Minimum ৳300.
- Bank Transfer: Via internet banking or BEFTN — funds typically arrive within 1–3 hours.
- Crypto (USDT): USDT deposits are available via the TRC-20 network — minimum 10 USDT.
Step-by-step deposit instructions for each method are available on hi999's On the payments page Yes. Add your wallet number on hi999's payment page to make future withdrawals even faster.
If you run into any trouble during a deposit, note down the transaction ID (TxID) and send it to support — it will be resolved within 15 minutes.
All hi999 Promotions & Offers On the rewards page Both are available at the same time. The page is generally updated every Monday — new weekly offers go live at the start of the day. That said, special matches or tournaments may bring mid-week offers as well.
Regular promotion types at hi999:
- Welcome Bonus: 100% on your first deposit — up to ৳5,000
- Weekly Reload Bonus: Deposit a specified amount every Monday and earn a bonus
- Cashback Offer: A portion of your weekly losses returned — typically 5–10%
- Event Bonus: Special offers for major tournaments — World Cup, IPL, BPL, and more
- Free Bet: A risk-free bet of a set amount under specific conditions
Download the hi999 app and enable push notifications so you never miss a new offer — you'll get an alert on your phone the moment a new promotion goes live.
To place football bets on hi999, go to the top menu and select Bet section. Select "Football" from the sports list on the left to browse matches from all major leagues worldwide — English Premier League, La Liga, Bundesliga, Serie A, UEFA Champions League, and many more.
Some of the markets available in football:
- Match Winner (1X2): Home win, draw, or away win
- Over/Under Goals: Whether the total number of goals in a match will be above or below a set line
- Both Teams to Score (BTTS): Yes or No
- Handicap Betting: Bet with a head start or deficit applied to one team
- Correct Score: Predict a specific outcome in a match
- First Goal Scorer: Which player will score first
For in-play betting on live matches, go to the "Live" tab — odds shift instantly after goals or corners, so quick decisions matter. A cash-out option is also available, letting you sell your bet before the match ends.
Hi999 displays odds in decimal format by default — for example, 1.85, 2.40, 3.20. This format is the simplest to use: just multiply your stake by the odds to get your total potential return.
Example: A ৳1,000 bet at odds of 1.85 returns ৳1,000 × 1.85 = ৳1,850 if it wins — that's a profit of ৳850.
What low odds and high odds mean:
- 1.10 – 1.50: The favourite — higher chance of winning but lower returns.
- 1.50 – 2.50: Middle ground — a healthy balance.
- Above 2.50: The underdog — lower chance of winning but higher potential returns.
You can also switch the format in your account settings to fractional (e.g. 5/6) or American/moneyline (e.g. -120 or +180). Once you add a selection to your bet slip, the potential return is calculated automatically — no separate calculator needed.
An accumulator (or multi-bet) combines multiple selections into a single bet — the odds for each selection are multiplied together, which means the potential payout is much higher. However, every selection must be correct; one wrong pick and the entire bet is lost.
How to build an accumulator on hi999:
- Click on your preferred odds for the first match — it will be added to your bet slip.
- Keep clicking your selections for the second, third match and beyond — they'll all be added to your slip.
- Once you add 2 or more selections to your bet slip, the "Accumulator" option will appear automatically.
- Enter your stake — the slip will multiply the odds of all your selections and display the total potential return.
- Clicking the "Place Bet" button will confirm your accumulator.
Example: A ৳500 stake across three matches at 1.80 × 2.10 × 1.95 gives combined odds of 7.37 — a winning bet returns ৳500 × 7.37 = ৳3,685.
You can add up to 20 selections at once on hi999. Two selections from the same match cannot be combined in one accumulator — the system will automatically prevent this.